Friday, July 06, 2007

October 2007 LibQUAL+ Conference - User Surveys and Performance Measurements in Libraries

The Canadian Association of Research Libraries is co-sponsoring a conference called LibQUAL+ & Beyond in Ottawa, Ontario on October 24-25 , 2007.

LibQUAL+ is an online suite of survey and quantitative and qualitative data evaluation tools that libraries can use to track users' opinions of service quality. It was developed by the Association of Research Libraries.

The Supreme Court of Canada Library is currently using LibQUAL+ to help with library service assessment.

The October conference will look at how to effectively use LibQUAL+ as well as at other assessment methods and the relevance of evidence-based practice.

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posted by Michel-Adrien at 3:19 pm

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