Canadian Association of Research Libraries Sponsors 2010 LibQual+ Library Quality Survey
LibQUAL+ is an online suite of survey and quantitative and qualitative data evaluation tools that libraries can use to track users' opinions of service quality.
The last Canadian survey was in 2007. The majority of participants indicated they preferred to take the survey every three years to have more time to digest the results and assess the effect of changes/improvements to services implemented since 2007.
The 2010 survey will be open to CARL and non-CARL institutions and participants will be able to choose the new LibQUAL+ Lite survey alone or in combination with the full LibQUAL+ survey.
Those interested should enquire with Katherine McColgan at CARL.
For background information, CARL sponsored a conference called LibQUAL+ & Beyond in Ottawa, Ontario on October 24-25 , 2007. Conference presentations are posted on the site.
[Source: CARL E-Lert]