Canadian Library Association Ottawa Event on Proving Value to Management

The Canadian Library Association Ottawa Network is organizing an information session on explaining value to management on Wednesday, September 28, 2011 at the main branch of the Ottawa Public Library, at 120 Metcalfe.

The session will be given by Maggie Weaver and will cover:

• the nature of services
• how stakeholders perceive value
• measuring the right things
• using the right examples
• talking the talk

Earlier Library Boy posts on how to prove the value of your library services include:

• Research Library Special Issue on Proving Value in Libraries (September 25, 2010): "Research Library Issues, a publication of the Association of Research Libraries (ARL), recently published a Special Issue on Value in Libraries: Assessing Organizational Performance (...) ARL has built a program of assessment over the past 20 years and continuously looks for ways to strengthen this capacity for member libraries. This issue of RLI highlights ways in which assessment tools have helped libraries improve their services and programs. These improvements are the result of library leadership and their staff using data to make decisions that would have the most impact. This issue also captures some of the newer initiatives focused on demonstrating the value of library services."
• Resources to Prove the Value of Your Library Services (October 14, 2010): "The UK organization Chartered Institute of Library and Information Professionals (CILIP) has put together resources that demonstrate the value and impact of special library and information services such as law, health and government libraries."