If You Need Inspiration for Your Social Media Policy

Many organizations, including libraries and library associations, have been using social media to communicate with users and clients.

They often feel the need to develop a "social media policy" but are not sure where to start.

Stephen Abram, executive director of the Federation of Ontario Public Libraries, has linked to two sources that can help:

• the Social Media Policy Database on the Social Media Governance website: it lists hundreds of links to social media policies from corporations, governments and non-profit organizations from North America, Australia, the United Kingdom and New Zealand
• David Lee King, Digital Services Director at Topeka & Shawnee County Public Library and author of Face2Face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections, has gone through that long list and distilled a short compendium of useful ideas : "Remember – if you are thinking about creating some social media guidelines for your organization, you don’t have to start from scratch. Find some good examples, pull some points off those, and then tweak and expand as needed."

[Stephen Abram's blog Stephen's Lighthouse]