Checklist for Training Users With Electronic Resources

It is once again the season when we ramp up our training activities at my place of work.

Susannah Tredwell, Manager of Library Services at Davis LLP in Vancouver, posted an article today on Slaw.ca on Training Users to Get the Most Out of Electronic Resources. The article provides a quick checklist of things to consider when training new or existing employees and lawyers. Among them:

• Keep the training short
• Provide materials ahead of the training
• Remind people about attendance
• If possible, offer lawyers continuing professional development credits for attending the session  
• Have a backup plan for when technology goes awry
• Involve a second person in the training